TechCon 365 &amp; PWRCON,&nbsp;is a Microsoft 365 and Power Platform Training Conference that brings you the world’s leading experts in&nbsp;Microsoft 365, Power Platform, Azure, &amp; AI.&nbsp;Whether you are new to Microsoft 365 and Power Platform or an experienced power user, admin, or developer,&nbsp;TechCon 365 &amp; PWRCON&nbsp;has content designed to fit your experience level and area of interest. Our workshops and sessions are taught by&nbsp;Microsoft Certified Trainers, Microsoft MVPs, Microsoft Regional Directors and Microsoft product group members.
At Microsoft&nbsp;TechCon 365 &amp; PWRCON, the&nbsp;sessions are offered for the following subjects:&nbsp;Microsoft 365, Copilot, Microsoft Teams, Teams Development, Teams Architecture &amp; Administration, Microsoft Fabric, Dataverse, Syntex/SharePoint Premium, Power BI, Power Automate, Power Apps, Power Virtual Agents, Power Pages, SharePoint Administration &amp; Development, Azure OpenAI, OneDrive, Purview, Loop, Search, Content Management, Power Users, Business Value, Implementation/Administration, Workflow, Business Intelligence,&nbsp;and more. Choose one complete learning track or mix and match based on what content best meets you and your organization’s current needs!

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 TechCon 365 &amp; PWRCON Seattle 2025 Schedule -<a href="https://techcon365.com/Seattle/agenda" target="_blank">https://techcon365.com/Seattle/agenda</a> 
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TechCon 365 and PWRCON Seattle 2025

Room 435-436

If you are new to SharePoint, this is your workshop. We will start at the beginning with, “What is this thing you call SharePoint?” and then go step-by-step to “Now I can build basic business solutions.” Everything we do during this session will be in SharePoint Online, but also works for On-Premises environments. No Code. 

Here’s what we will cover:  
1.            What is SharePoint 
2.            Getting around SharePoint 
3.            How to build and use a solution for your business needs 
4.            Discover what metadata is and how it can help 
5.            How to make sure the right people have the right access to the right things at the right time 
6.            Create a one-stop-shop with a custom page 

At the end of this workshop, you will have the information needed to create simple solutions using the tools provided by SharePoint without waiting for IT to build it for you. Buckle up. We’ve got a lot to cover. 

SharePoint: Zero to Hero

In this workshop you will learn how to effectively manage and govern your Power Platform environment with a focus on maintaining control, ensuring compliance, and optimizing resources. This session will cover:

1) Controlling and Monitoring Copilot: Learn best practices for governing AI capabilities like Copilot, ensuring responsible use while enhancing productivity.
2) License and Capacity Management: Understand how to track and allocate licenses, monitor usage, and optimize capacity to meet organizational needs.
3) App and Workflow Creation Control: Explore strategies for managing app and workflow development, enforcing governance policies, and empowering users within boundaries.

This workshop is perfect for administrators, governance leaders, and IT professionals looking to maintain a well-managed and secure Power Platform environment.


How to Effectively Manage and Govern Your Power Platform Service

Ready to free up your schedule and focus on what truly matters? Join Daniel Christian, a Microsoft MVP and certified training for RPA Unleashed, where you'll master the art of automating everyday tasks using cutting-edge tools. This workshop explores essential strategies for streamlining workflows, including:
• Automating repetitive daily activities to save time and reduce errors.
• Seamlessly integrating cloud and desktop tools for unified operations.
• Effectively managing authentication credentials for secure automations.
• Enhancing logging practices for robust tracking and troubleshooting.
• Setting up enterprise-level automations with best-in-class requirements.
• Unlocking the full potential of Copilot features for advanced automation.
Whether you're just starting out or aiming to scale your efforts to an enterprise level, this workshop equips you with the knowledge and tools to unleash the full potential of RPA in your organization.

RPA Unleashed: Automating Mundane Tasks to Reclaim Your Time

In this session, discover how the latest autonomous agents in Copilot Studio are revolutionizing team productivity by leveraging AI generative knowledge to automate and streamline everyday tasks. These powerful tools can significantly reduce manual work, allowing your team to focus on higher-value activities. Learn how to scale your operations with these intelligent features that make routine tasks effortless and efficient. By the end of the session, you'll have actionable insights into how to integrate these autonomous agents into your workflow and unlock unprecedented value for your team.

Key takeaways include:
- Why this feature is different than cloud flows.
- How to build and enhance an autonomous agent.
- How Generative AI orchestrates the workflow.

Unlock the value of Copilot Studio Autonomous Features to Simplify Mundane Tasks

Are your users breaking a sweat sifting through outdated and vague content in search of simple answers and results in Microsoft 365? Learn how to involve users in improving search for everyone in your organization by collaborating to incorporate acronyms, bookmarks, and Q&A result types in your search results across all of Microsoft 365.

We'll also cover some content lifecycle tips to help you keep unwanted and outdated results out of the picture (looking at you, Site Assets library full of icons and images).

While this session is targeted towards Search administrators (or global administrators), power users are welcome to (and should) attend to learn what's possible and to be empowered to start conversations with admins to make positive change org-wide.

How to succeed in search: Acronyms, bookmarks, and Q&A results

Copilot Studio Agents, Declarative Agents, SharePoint Agents, Copilot Studio use rights agents? Every day, there's another agent and another way for your users to create them.  It can quickly turn into a nightmare for your organization trying to make sure these agents are secured and governed correctly. There is hope though! Join this fast-paced session and learn:
- Where agents are deployed and how to find them
- What are the capabilities of these agents and what do they have access to?
- How do control the creation of agents
- What are the licensing requirements for creating the various agents

Agents run amuck! Governing your agents in M365

Search in Microsoft 365 has been evolving for the past 2 years, transitioning from the classic SharePoint Search to a modern advanced Microsoft Search.
While we were able to customize classic search, we want to have the same experience in Modern Search and Modern SharePoint. 

Join me to learn how you can transition from the classic SharePoint Search and display templated to a modern customizable experience that fits your need.
In this session, we will cover how  you can use PnP as the solution to customize your search, create your own modern search center and how to build search driven sites.


Transition from SharePoint Search to Microsoft Search

Search in Microsoft 365 is currently limited to content that is stored natively in its tools, how can you add in your own business content to the search index? 

In this discussion we will discuss the options for getting your content into the search system in Microsoft 365. We will cover hybrid scenarios and how to best leverage them in addition to some other strategies that will help get your content ready for Microsoft Search.

We will also be discussing Microsoft Graph Connectors that allow your content to be visible in Microsoft Search and Microsoft Copilot

Reasoning over non Microsoft 365 content in Microsoft 365 using Search and Copilot

Join me for an exciting session where we delve into the world of Copilot Studio, a revolutionary platform that empowers developers to build their custom bot assistants inspired by the capabilities of Copilot. Whether you're a seasoned developer looking to streamline or a curious enthusiast eager to explore the possibilities of AI and building BoTs, this session is for you.

Throughout this interactive session, participants will:

- Introduction to Copilot Studio: Gain a comprehensive understanding of Copilot Studio and how it empowers developers to create personalized assistants. Learn about the underlying AI technologies and the philosophy behind Copilot Studio's design.

- Designing Your Assistant: Explore the intuitive interface of Copilot Studio as I guide you through the process of designing your coding assistant. From defining knowledge data sources to customizing topics or prompts, discover how to tailor your assistant to suit your unique requirements.

- Training Your Assistant: Dive into the training process as I will demonstrate how to teach your assistant to understand context, identify topics, and generate relevant data. Learn best practices for optimizing training data and fine-tuning your assistant's performance.

- Advanced Features and Use Cases: Gain valuable insights and tips for effectively using Copilot Studio to maximize its benefits.

By the end of this session, participants will be equipped with the knowledge and tools to embark on their journey of building and customizing their Copilot-inspired assistants with Copilot Studio. Whether you're a seasoned developer or just starting out, this session will provide you with the knowledge and skills to unlock the full potential of Copilot Studio.

Build Your Own Copilot (Jarvis) 🤖 with Copilot Studio

Why navigate to 10 different pages to get what you need when you can use just one ServiceNow agent?  Join Lindsay in this session to learn how to build a ServiceNow-oriented Copilot Studio agent.  We will start simple - asking questions that Copilot Studio then uses generative AI to crawl ServiceNow KBs and deliver you an answer to, with fallback answer sources able to be configured in Bing custom search.  

But that's not enough fun, is it?  We'll get into how to then help your user create an incident if they don't find the answer they are looking for, look up the status of their incidents and requests, and even escalate to your Help Desk team, all with the power of Copilot Studio and do-able with a free ServiceNow developer account to get you started.

By the end of this session, you will know the basics of Copilot Studio, using ServiceNow APIs to fetch information both with OOB connectors and custom HTTP calls, and ideas to build your very own tier one Help Desk agent.

Copilot Studio in Action: Elevate ServiceNow with AI Agents

Let's dive into the world of prompt engineering for Microsoft Copilot!

Search vs. AI: Understand how Copilot differs from traditional search.
Prompt Crafting: Learn essential techniques for effective prompts.
Hands-on Tips: Get practical advice for guiding Copilot's responses.
Whether you're new to AI or looking to refine your skills, this session will equip you with the tools to harness Copilot's capabilities efficiently.

We'll explore why simply searching is no longer enough and how Copilot can provide more intelligent, context-aware responses.


Crafting Commands: Prompt Engineering Essentials for Copilot Success

Tired of constant support requests from your Dynamics 365 CRM or Mode-Driven Power Apps users? Imagine giving them instant, in-app answers without disrupting their workflow. In this session, we’ll reveal how to harness Microsoft’s native context-sensitive help features to revolutionize user support.

Learn how to activate and customize built-in help panes, enabling users to find answers within 2 clicks and 10 seconds—the perfect recipe for boosting user adoption and stickiness.

Join us to explore the future of in-app support: faster, smarter, and more efficient. Say goodbye to support tickets and hello to a self-sufficient user base.

Reduce Dynamics 365 CRM and Model-Driven Power Apps Support Costs With Built-In Contextual Help

We’ll explore the essentials of creating an index, understanding semantic search, and configuring vectors. Discover effective strategies for handling documents, including the creation of an index, working with indexers, and developing a practical document chunking strategy. This session is designed to equip you with the knowledge and skills to harness the full power of Microsoft AI Search.